Brand New Gas Dryer Won't Heat

My brand new dryer was delivered the other day. My father in law hooked it up and the igniter comes on but the gas doesn’t ignite. Home Depot is sending out a repair man but if the problem is on my end I have to pay the repair bill myself. Can anyone think of anything that we could have done wrong to make it not work? I know for sure that gas is coming out of the line so it’s not that. We let it run for a half an hour to see if it would ignite evetually but nothing. Please help. :slight_smile:

If the gas is turned on, then it is off no fault of yours. Tom %url%