can't make inputs

Hi, I have a GE profile microwave about 5 yrs old. The window says set time but I can’t input anything. Is that the control panel or the key pad that is dead. :confused: Any help :slight_smile:

Trey

Hi Trey,

The model number you posted does not come up. Verify and repost it please.

Gene.

Hi Gene, thanks for the reply. My mistake this is the correct model number

JVM1870BF03

thanks
Trey

Trey757 said:
Hi Gene, thanks for the reply. My mistake this is the correct model number

JVM1870BF03

thanks
Trey
Hi Gene, thanks for the reply. My mistake this is the correct model number

JVM1870BF03

thanks
Trey

Trey,

Most likely the problem is a bad key panel. If you need the correct part number, post the color of it.

Here are the breakdown diagram and http://www.appliancepartspros.com/partsearch/model.aspx?model_id=5222004

Gene.

Gene said:
Trey,

Most likely the problem is a bad key panel. If you need the correct part number, post the color of it.

Here are the breakdown diagram and http://www.appliancepartspros.com/partsearch/model.aspx?model_id=5222004

Gene.
Gene, the color is black.

Thanks so much

You are welcome Trey.

The black key panel AP3203231
Gene.