My freezer stopped defrosting properly, so I thought that the heater element had burned out. However, when I removed it and checked its resistance, it read ~30 Ohms. I had already ordered the part from you guys, so I had a new one to compare against, and its reading was about the same, so it looks like that’s not the problem.
I see that there’s also a thermistor and a thermostat in the freezer compartment. Is there a simple way to diagnose the problem further- can I tell if it’s the thermistor or the thermometer?
Note that the freezer stays cold and the refrigerator portion seems to be working normally. I can also hear the defroster fan. The main problem is ice build-up in the freezer and a frozen water line to the water dispenser.