Our horrendous repairman essentially left us with a worse condition than when he started.
Our bucket tips to the back in our Whirlpool Quiet Touch (5 years old). As a result, the water was not spinning out of the clothing properly in the regular cycle, but it was fine in the delicate.
So, the repairman comes to ‘fix’ it and replaces the "agitator dogs". He then did several other things to the washer which essentially have r endered it useless . . . doesn’t even spin out water on delicate now.
In attempting to work with him via phone about the continued issues, he stated we need a new switch and ‘cradle’. So, we cannot figure out what he means by cradle, and we have a friend who is very adept at this type of work (we find out NOW!), but he doesn’t know what it is either.
Can anyone help us? Any ideas overall what the issues may be?
Many, many thanks