Hello,
We just bought this "new and used" GE refrigerator off of Craigslist for our son. We plugged it in and the frig part is fine BUT the freezer isn’t getting cold enough to even freeze ice cubes. We set it on "5" as suggested and then turned it up to 8 (9 being the coldest temp setting)…still doesn’t get cold enough. Does anyone have any suggestions before we pay big bucks for a repair person to come out? Thanks!
I can help. Open the freezer door and push the light switch in, is the freezer fan running? Also, can you provide me the serial#
Maybe this is my problem because I bought this from a Salesperson at a Condominium complex and the frig was unused but had been sitting in a new garage with lots of dust swirling around. Gosh, I can’t wait to get to my son’s house on the way home from work to see if this is the problem. Thanks so much…you are very helpful!!!
Hi Again, Well we are still trying to figure out WHAT is wrong with the freezer. I went onto the GE site and it said to fill the freezer with 2/3 full of water jugs, so I did that last night. So far its not working, but I am suppose to increase the freezing temp by 1 each 12 hours. Do you think this will really be the problem? I did find out that even though this frig was sold to us as "new & unused" it is a 2005 model, so it has been obviously SITTING for almost 3 years in the model of the condo. Does that bring anything to mind of anything else you can think of that we should try?
Verify that the compressor is running, if it is, call ge for repair as it may be a refrigerant issue which will be under warranty. Sealed systems are warrantied for 5 years, if it is not running let’s find out why…Post results
Can you please tell me where the compressor is on this model of refrigerator? Thanks in advance!!!
Bottom part of freezer and fridge are getting cold freezing cold even on the fridge side. But the top portions of both are not which is weird. I noticed freezer fan is not running at all but condensor is. Also i cant get water through the despensor i can get ice slowly but no water. I took back panel out of freezer to see if it was frozen? There was ice all over the coils so i thawed with a blow dryer. If you can help thanks.