Frigidaire Ice Maker Not Working

Hi, I have a frigidaire side by side. The ice maker is acting up. It gets water to the mold. The ice freezes. Then the ejecting arms move the ice up but the ice gets stuck at the top and does not fall and then the process does not start over again. Sometimes (maybe once a day) it will do a full cycle. Otherwise I have to stick my hand in there and knock the ice down so that the next cycle starts. Any ideas? Appreciate the help. Thank you!

Hello

I am contacting you from Frigidaire concerning the problem you are experiencing with the ice maker. The water filter maybe the problem, the water filter should be replaced every 3 to 6 months… if the filter is not the problem the ice maker may need replacing.

How much does it usually cost to replace the ice maker? I tried to find another one online and all I kept finding were the parts/pieces, but not the actual entire ice maker. Thanks for the reply.

The replacement ice maker for your refrigerator AP3966072

The water filter AP2539088

Gene.