I believe we had a power surge a few days ago as it messed up a TV box and the upright freezer stopped working all together. The outlet is getting electricity and there are no blown fuses. The interior lights are off and the display board on the front is off. There are two lights on the front, both showing red, for high temp and door ajar. So it is getting juice but everything else is off. From reading other posts it sounds like it could be the temperature control switch, relay/overload or a capacitor that blew. Could you help me figure out the most likely problem source and which parts I would need? Thanks for you help and informative site.
Thanks for the quick response. I will go home tonight and look at it and test it. Since I have not looked yet, can you give me some idea of how you would typically access this panel? Do I need to get at it from the inside of the door or does the panel come off from the outside? Thanks!
Hello we5hikers. The control board unsnaps out of the front of the freezer door. You can use a flat blade putty knife or butter knife to remove it. Hope this helps.
Jeff, thanks for your help so far but please forgive my ignorance. I went home and pulled the control board off the freezer with no problems. It does not appear to be burned in any way. I thought of testing it as you described but there are no obvious wire colors, just the prongs at the bottom of the board where it plugs into the freezer. I’m assuming that if you were to remove the control board from the plastic casing the colored wires would be underneath where they are hidden. Should I pull it apart in order to have it tested or is there another step I’m missing? Thank you kindly.
Jeff, just one more clarification on this before I order a new control board. I took my mulitmeter and set it on ACV, tested s 2 and 8 prongs and got NO reading. Actually, there was no reading on any of the prongs. So if there is NOT 120V showing then the board is fried and I need a new one? Is that correct? Thanks again.
Did you test where the board plugs in, or the board? You will need to check the connection, not the board. You should see 120 volts at pins 2 and 8. Let me know what you find. Thanks.
Thats great we5hikers! Glad you were able to fix it!! Thanks!!! 