Grinding noise from washer

My mother in law has a Maytag washer, less than 4-5yrs old, that started making a loud grinding/howling noise during a wash/spin cycle. The next load it filled, and made the noise on spin cycle. If you turn to agitate, spin, etc, the drum will spin and the loud noise begins.

I assume it is the pump. I tried pulling the belt off the motor, with no change in the noise. Is there a way to isolate the pump from the motor without removing it? The model number is SAV205DAWW, serial number of 14221499GL