[SIZE=3]Starting your Christmas time we started having trouble keeping the refrigerator side of the side-by-side unit cooling. Upon review of the freezer side compared to the fridge side I noticed that the freezer was cooling just fine, but the fridge side was having difficulty with temperatures exceeding 50°.[/SIZE]
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[SIZE=3]I opened up the freezer side and pulled off the back plate cover of the cooling coils and found it to be a solid block of ice. I used a hair dryer to melt the ice catching the water with towels restarted the unit and everything worked fine for approximately one month. Since that time I’ve repeated this process twice.[/SIZE]
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[SIZE=3]Can you please make some basic suggestions that would help me troubleshoot and analyze what the proper party is for repair?[/SIZE]
Thanks in advance!
