When washer gets into spin cycle with towels in the drum, the drum bangs the sides of the cabinet then shuts itself off. When we wash clothes the machine works flawlessly. I understand that the load is off balance, but why is this happening? It never did in the past. I replaced the suspension rods, and He machine still does this. Please help? Thanks
Edit to add: When i mean can’t wash towels, I’m not talking about even a full load, if we put more than say 3 bath towels in there it causes the off balance.