The auger on my GE ice maker is plastic so it broke. I looked to find a metal one so this won’t happen again but I cannot find one. Why would they make this part plastic?
Do I only need to order the auger part #AP3672963 ? and how do I remove the old and put in the new?
I have pictures of my broken auger that I have attached.
thanks!
Hi, Just went through something similar with my ice maker but the most important thing I must tell you is that a plastic auger is the craziest thing ever !!! ( as you already know from your post !!) You can get a metal one. DO NOT REPLACE PLASTIC ONE !! It will happen over and over. The best bet is to call and ask what part you can replace it with. Believe it or not I have an 800 number where you can get that info but I have to go and look where I put it. I promise that I will locate it and get back to you. Hang in there
Thanks so much. I actually asked the lady at appliancepartpros today and she couldn’t find one but that doesn’t mean one doesn’t exist. I would greatly appreciate if you could find me a metal auger. I have one in my freezer here at the house. The auger that is broken is in our rental-that’s one good reason NOT to continue the replacement cycle with a cheap plastic part! Hope to hear from you again soon!
Hi,
Sorry it took me a little to get back to you.
Go to %url%
Once on, click on their live help. These people
are great!! They will not only find the right auger (metal) auger to fit but they will also guarantee you the lowest price !!
I hope this works for you as it has for me. Good LUCK and Take Care 
Hi,
Sorry it took me a little to get back to you.
Go to www.**************************.com/Contact.aspx
Once on, click on their live help. These people
are great!! They will not only find the right auger (metal) auger to fit but they will also guarantee you the lowest price !!
I hope this works for you as it has for me. Good LUCK and Take Care
Tried it but I couldn’t find it.
appliance+word that rhymes with phone.com/contact/aspx
That is what I had. Thanks so much for trying to help.
Try this page.
I really want to order this part this weekend.
If I google for this place, what should I google?
" "
Like metal replacement auger for GEmodel#xxxxx? or something like that?
The second word is Zone ( it’s the competition to the site we are on ). I didn’t remove the words…they did ! Sorry !!
Yes, I know. Where you able to talk to someone on the phone or was it via live chat? I had to chat and the girl wasn’t able per her employer to refer the metal part.
www. (starts with "a" and describes a machine that is in your kitchen).com/showproduct.aspx.
I’ll try talking to someone at appliance parts pros and see if they can help me find a metal auger. I want to order today as I will be down there this week and have waited to the last minute to order.
Thanks