ice and water stopped. light still works

When a glass is pushed against the lever at the back of the dispensing area no ice or water dispenses. When I look at the dispenser diagram in this web site there is a part called a "switch-actuator" behind the dispensing recess which looks as if it could be activated by the lever on the outside. Could it have gone bad? I can’t reach it by removing parts on the front of the door. If it is a bad switch will I have to access it by removing the back of the door? It is a side by side 2 door fridge. Ice maker works fine. Bob in Bowie