ice maker working, water dispenser is not

I have a Whirlpool side by side model ED5GHEXNL00. It came with a home purchase and is probably about 4-5 years old. I’ve been having a problem with low water pressure from the water dispenser for the last year but just got by with it. Now recently there is no water at all coming out, however the ice maker still works.

I did some research and I found that it might be the water inlet valve part #AP3160649. I would just like to verify that it is before I buy this $60 part. Thanks!

Guess I have to pay someone to do this…

Look inside the refrigerator, where the water reservoir is, and see if it’s frozen.

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Look inside the refrigerator, where the water reservoir is, and see if it’s frozen.

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Thank you for the response!!!

The tubing behind the fruit/vegetable tray correct? It doesn’t look like it, honestly it’s hard to tell if there’s even any water in there. (refrigerator temp is set between 2 and 3)

It was working fine one morning then in the afternoon there was nothing… I also changed out the filter, still no water, but ice maker works.

One thing I noticed is that the filter indicator light turned red within a day or two after it was reset when the filter was changed. It’s does the same thing when I reset again, goes from green to orange to red within a couple days…

Check to make sure the filter is correctly seated.

I removed the filter and emptied the water inside and placed it back into the base, still nothing from the water dispenser. I removed it a second time still nothing. But there was water inside the filter.

Ice maker still works.

Sure. I’ve got multimeter but never really used other than checking voltage on batteries.

The checks are simple. There IS a moderate amount of danger (You’re dealing with 120VAC). You up to it?

That’s fine, just let me know what I need to do.

First, pull the refrigerator out from the wall and locate the water fill valve. It is normally at the lower right side of the compressor compartment. You may have to remove the (cardboard) panel to expose it.

Remove the valve by unscrewing the bracket from the cabinet body, and disconnect the two water lines that lead to the water dispenser and ice maker; but leave the feed line attached to it. You should notice a plastic ring around each line, right next to where it enters the valve body. Pull that ring toward the valve, while pulling the line out of the valve. (You may want to label each, before disconnecting them.

Disconnect the electrical wires from the terminals by gently pulling the plastic connectors off.

Place the valve body into a large plastic pitcher or bucket. Prepare a "test cord" by removing the female end from an old or extra extension cord, and stripping each side of the cut end. You may want to attach a couple of crimp-on terminals that match the size of the exposed spades on the valve body, if you want to get fancy; or you can just twist each stripped side of the cord, to keep the strands of one end from contacting those of the other side.

Attach each side of your test cord to a terminal on one side of the valve. Plug the cord in just long enough to see if the valve allows water to flow into the bucket. Repeat this for the other side of the valve.

If water flows through both sides, the valve is good. If water does not flow through one or both sides, replace the valve.

It takes only about as much time to perform this test as it takes you to read this post. You MUST be careful not to allow either wire from your test cord to touch the other, or any metal on your refrigerator except the terminals being tested. DO NOT touch the ends of the test cord while it’s plugged in.

That’s correct. But if you get water by "hot-wiring_ the valve, you’ll need the meter to help you pin point the trouble.

Ok, just did the test and was not getting any water from either side. I guess it’s time to order a new valve. Thanks for your help I appreciate it!