Hi: We have a Kenmmore dishwasher around 9 years old. Suddenly started making a kind of grinding, buzzing noise. Can you suggest any way I can trouble shoot this? I’m not even sure what the model number is - it says 665 on the door label, but that didn’t show up on the Sears web site. Thanks in advance. Simon
Simon,
"665" is just the prefix which should be followed by 7 or 8 numbers. You can find it on the door frame. We need the complete model number to provide most accurate advice.
Gene.
Hi Gene: The model number must be 66515822000. Simon
Simon,
Remove the toe panel and check where this noise is coming from: the motor or pump. Check if there are any signs of water leak. Post the results.
Gene.
Hi Gene: It’s hard to tell, but I think it’s coming from the motor. There’s no obvious leak. Simon
Hi Gene: Did you get my last message? I’m getting sick of doing the washing up by hand! 
Simon,
If that noise is coming from the motor, the correction is to replace the pump and motor assembly. The part is not cheap and your decision fix it or buy a new one, should be based on the age and condition of the dishwasher.
- The pump and motor assembly AP3776467
Gene.
Thanks Gene. Do you know what the lifespan of a dishwasher like this is expected to be? I think ours is about 8 or 9 years old. How complicated is it to replace the motor/pump? Can someone who’s relatively handy do it?
If you know how to handle a simple tools, this part is not too difficult to replace yourself. Lifespan? It’s a good question! Too many things can affect it.
Gene.
Hi Gene: I see you can buy the motor without the pump, and it’s a lot cheaper. Would you advise me to try that?
— Begin quote from simonboyce;187493
Hi Gene: I see you can buy the motor without the pump, and it’s a lot cheaper. Would you advise me to try that?
— End quote
No, because it is not clear what exactly is wrong. You also will need the impeller kit and this job is much more complicated.
Gene.
GE Profile Spacesaver microwave Model JVM3670WF03.
Turns on everything looks normal but does NOT heat up at all.
what is wrong?
My water line to the door popped out of the hole (on the inside) and leaked causing (what i assume was a short) it started dispensing ice and water on it’s own… possessed:eek: I have taken off the front panel and repositioned the water line, but it won’t stay put and now the ice maker won’t dispense. Any thoughts?
Most likely the problem is a bad power board (#38 on the ), but there is a small chance fro the dispenser control board (#38C) to be bad as well. I would replace the power board first.
- The power board AP3965513
Gene.
Thanks Gene. Question though…my water still dispenses, just not the ice (could a portion of the board work?) Also, the tubing still pops out each time I depress the ice paddle. (glue?)
Definitely some portion of the board still works but how it can help you to fix the problem?
Unfortunately I’m not able to tell you what is going on with that tubing without seeing it.
Hopefully the information attached to the reply will help you.
Gene.
After you put the tube back in place , hold the tube in with one hand and flair the end of the tube so it want come out again i normaly use a philip head screw driver.
Hope this helps.
Hi Gene, Thanks for the attachments. I was able to get the tubing in place, and the water is functioning properly. When I depress for ice, water comes out (on the water side) does this help as far as diagnosing? I really appreciate your input.
tkcerin@yahoo.com said:
…When I depress for ice, water comes out (on the water side)…
It can be because of a shorted board or crossed wires. It can not be diagnosed remotely.
Gene.
Hi Gene: Digging around inside my dishwasher again. Kenmore model number 66515822000. I’m trying to remove the pump/motor assembly, which I did before per your instructions. But this time it seems to be stuck. I’ve rotated the clamps that hold it in place, removed the wiring and check valve, but I can’t lift it up out of the hole from inside the dishwasher. Any suggestions? Thanks, Simon