Kenmore HE5T Not Draining Properly

Hi everyone. I’ve got a strange problem with my Kenmore Elite front loader. The past few days, it hasn’t been draining completely after the was cycle. Sometimes it drains more than others, but never completely. It finishes the cycle and unlocks the door, but it still has water in the tub.

Now the strange part. I would immediately think a clogged drain or pump, but if I set it to Spin/Drain, it drains out just fine. I would think that it it were a clog, it wouldn’t drain when I set it to the spin/drain cycle. It is not reporting any error codes at all.

Any ideas what might cause this behavior? Thanks so much in advance for any advice!

– Jason

Hi Jason,

What is the complete model number of the washer? Whatever you posted is not a model number.

Gene.

I still would try cleaning out your pump.