kenmore washer wont spin and keps on filling water

my washer will not spin and when i put it to wash only the bottom part agitates and the top part won’t move, also as soon as i stop the washer and lift the lid it start refilling again i do not know if are two diferent problems or they are related, please help:confused: also washer drain good.

Looks like there are two separate problems. The first problem is with the agitator and the second problem is with the spin.

What the washer does when it should spin? Does the motor run at this time?

Gene.

i can not tell if the motor run when it suppose to spin the only thing i heard is like if the motor is stack, like a humm also i pull the motor apart i removed the motor coupler to checked it and it looks to be good , it has no cracks, no damage at all reading the posts i see that could be the clutch or something about the brakes ,i do not know if i still need to replace the motor coupler or how can i check the clutch . ABOUT THE OTHER PROBLEM I FIND OUT WHAT THE PROBLEM IS ,THE AGITATOR DOGS ARE DAMAGE AND NEEDS TO BE REPLACE MY ONLY PROBLEM RIGHT KNOW IS THE SPINING

With the motor removed try to turn the transmission shaft in both directions. Post the result.

Gene.

(if you mean where the motor engages) ,i moved the transmition shaft when i turn the transmition shaft clock counterwise there is a moment that i can not move it any more ,but the opositive way it turns good and does not get stack. (If you mean from agitator)i can turn it both ways with no problem:o

Make sure the wires connected to the motor are not broken and the connection is tight.

If there is nothing wrong then the problem can be a bad timer.

Gene.

i don’t see nothing wrong with the conector ,you don’t think is the clutch or the brakes?

I"m confused with the information you posted earlier.

You posted in the first post:

The washer drains when the motor turns in the same direction as needed for the spin. So the motor does turn!

Later you posted:

That means the motor does NOT turn!

So which information is correct?

Gene.

i’m sorry about my explenations ok, the motor does turns and the tub does not turns, and about the hum sound maybe is the normal sound that the motor does when is working maybe i never pay attention on that:o

Would the tub turn if you’ll help it with your hands?

Gene.

yes, the tub turn if i help it with my hands

In such situation you may want to start the troubleshooting from the drive block (#15 on the diagram).

You can find the complete instructions in one of our previous threads: http://forum.appliancepartspros.com/washer-repair/373-not-spinning.html

Gene.

yes, the tub run if i help it with my hands

Gene said:
In such situation you may want to start the troubleshooting from the drive block (#15 on the diagram).

You can find the complete instructions in one of our previous threads: http://forum.appliancepartspros.com/washer-repair/373-not-spinning.html

Gene.

Have you seen this post?

Gene.