When I try to start a load, after I hit the start button I can hear that the lid locks and then the "sensing" light comes on. After that, a small amount of water comes out, then there is a pause, and then another small amount of water comes out, and then there is a very long pause and the washer never fills. During this time the lid stays locked, and the "sensing" and "lid locked" lights stay lit. If I leave the lid washer for a long time (over an hour), the "wash" light will eventually turn on. At this point I can open the lid and see that nothing has actually happened… no water, no washing, nothing.
I have tried pausing the cycle to rearrange the clothes or add more clothes and resuming the cycle. I’ve also tried canceling the cycle and restarting it. I have tried other cycles, but all with the same result (normal versus heavy). I’ve also unplugged the washer for several minutes and plugged it back in. Nothing seems to work.
I have only had this washer for about 2.5 years now and am hoping this is an easy fix I can do on my own. Thank you for your help!