Maytag Neptune upper drying cabinet won't shut off

Dryer Repair
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1

The upper drying cabinet stays warm for days even after the cycle has completed. I can hear the components of the dryer creaking like they are cooling down and when I open the top cabinet it is warm. What should I look for to repair the problem?

3

What is the model number of the unit?

Gene.

4

Sorry about that- the model is MCG8000AWW and the serial is 10459790EE- thanks!

5

Sorry for the delay.

Sounds like the problem is a bad relay board (#22 at the Parts for Maytag MCG8000AWW Dryer - AppliancePartsPros.com.

  • The relay board [part]53-4643[/part]

Here are the breakdown diagrams and [URL="http://www.appliancepartspros.com/parts-for-maytag-mcg8000aww.html)

Gene.

6

Gene,

Thank you. I ran the diagnostics on the touchpad and all buttons/LEDs passed. I also did the diagnostics of the logic board functions and all of those functions passed EXCEPT the shaker motor- I could hear the relay make up when the shaker motor was commanded to turn on, but the motor did not start. Perhaps this is also a problem with the relay board.

I unplugged the 3 wiring harness connectors from the logic board and the upper cabinet continues to heat, so this certainly points to the relay board as the problem.

Thanks for your assistance!

7

You have nothing to lose if you will order the part from APP and give it a try.

Keep us posted.

Gene.

8

Gene,

Thanks for your help- I installed the replacement relay board that I ordered from Appliance Parts Pros.com and it took care of the problem. Your advise was right on!

9

You are welcome. I’m glad to hear it’s up and running.

Gene.