Maytag Side by Side Ice Dispenser

When dispensing ice, trap door opens and makes a very loud noise (without dispensing the ice), then eventually dispenses ice (noise stops) and then closes properly. It’s as if the trap door (portal) get stuck on open for a few seconds (making this very loud noise) while pushing the dispenser button at the same time. Do not know the solution (so far have only tried to make sure dispenser area inside is clear of anything). Please help?