Hi, Everyone, thanks for this awesome forum.
I know this is a very common problem, but I thought perhaps someone could dire ct me to a troubleshooting procedure that would save some time. Thanks in advance.
We bought this Maytag washer about 30 years and it has been bullet proof for three decades. Yesterday my wife was washing an average sized load. The water filled normally at the beginning of the cycle then the washer would not go into agitate mode; nothing would move. There was a strong burning smell, the washer hummed for while, then stopped humming. She flipped the dial forward to spin and it also wouldn’t spin. We had to empty the water by hand.
The condition now is that the motor will hum but not turn. I can turn the drum fine in both directions with my hands.
Someone mentioned the possibility of something (a pair of socks?) being stuck in the drain pump.
Appreciate some instructions on how to narrow this down.
Thanks Again.