new oven igniter will not glow

I purchased a new igniter part # 12400035 i have installed it,and it is not glowing. I have power to the igniter and power to the valve.

— Begin quote from Gene;131615

How did you check power to the igniter? What was the reading? Did you check the igniter for continuity?

Gene.

— End quote

I checked power with a voltage meter. The meter indicated 120v. I have checked continuity now, however I assumed continuity was ok with 120v at the valve.

— Begin quote from Gene;131808

I’m afraid I did not get it clear. Have you disconnect the igniter and checked it for continuity?

Gene.

— End quote

Yes, I have disconnected it and checked it for continuity.

— Begin quote from Gene;132097

If there is 120 VAC to the igniter while the control calls for heat, and the igniter has continuity then it must glow.

Might be there is something wrong with the tests you performed or their descriptions you posted.

Gene.

— End quote

I don’t think I have performed the test wrong. I think I have a bad igniter. However, Appliance parts pros will not replace it without your approval. However, I am willing to try something different if you give me a suggestion.

— Begin quote from Gene;132548

What is the exact resistance reading of the igniter?

Gene.

— End quote

I’m not sure how to read resistance,I have cheap multitester with 1k ohms.the reading is between 0 and 1, with 5 divisions between 0 and 1. The needle reads between the first and second division.I would call it .30

— Begin quote from Gene;132615

Sounds like the reading is about 300 Ohms which is good.

Can you unplug the igniter wires and retest the voltage?

Gene.

— End quote

I have unpluged the igniter and retested voltage,then pluged igniter in and tested voltage coming out of igniter and both are 120 volts, and still no glow. On my tester the range is 1 to 1000 and the reading is than 1 at .3.Is that 300 ohms.

Dear bubby,

After discussing the problem with Gene we have come to the decission to send you a replacement ignitor. Please give us a call at 1-877-477-7278 with the complete model and serial number off your stove.

Let the representative you speak to know you have spoke to a technician and that I have made notes in your order.