I have a Samsung RF323TEDBSR/AA that has dual ice makers and water in the door. It has stopped making ice and no water in the door. It started with the top ice maker freezing up and the bottom ice maker stopped working. I had a tech come and he replaced the lower ice maker, but still no ice. Then the top ice maker and door water stopped working too. I suspect a water pump but I can’t find a typical pump on any schematic. Does the Assy Case-Filter Tank part contain the pump?
Hi I looked into your issue and searched online for a solution for you and this is what I found… http://support-us.samsung.com/nas/storage/201406271751003^storage_attachment^How_To_Reset_The_Ice_Makers_In_Samsung_Fench_Door_Refrigerators.pdf
If the link works you can double click on it, if not you can copy and paste it in your browser. Hope you find it helpful.