Refrigerator/Freezer Not Cooling

My freezer and refrigerator will not cool. Nothing but warm air comes out the vents. How can I correct this?

Hi.

Check if the compressor is running. Is it extremely hot?

Thank you. Post the results.

Simon.

Yes the compressor is very hot.

Is it running?

Simon.

— Begin quote from Simon / APP Team;732539

Is it running?

Simon.

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yes the compressor is running.

Is there a way I can down load a repair manual for my appliance?