Everything else works great - except no ice dispenses when you press the button on the front of the refrigerator.
Hi Gene,
Thanks for the reply. Yes, it dispenses water, and yes it makes noise, but the auger doesn’t appear to be turning.
Thanks! Regina
Hi Regina,
Remove the ice container. Open the freezer door, push and hold the light switch on the door frame, push the ice lever on the dispenser and check if the auger motor will work. Post the results.
Gene.
I have the very same issue and own a GSS20Iepd GE fridge. I removed the ice tray, depressed the freezer light switch and the door plunger while the door was open and the auger is not turning. I hear it humming however. It appears frozen in place. It makes ice OK and the water dispenser works. Freezer is set at setting 4 out of 9. Any help would be appreciated.
— Begin quote from 96greatwhite;36652
…I removed the ice tray, depressed the freezer light switch and the door plunger while the door was open…
— End quote
Remove the wires from the auger motor. Repeat the steps mentioned above and check for 120VAC coming to the motor.
If there is 120VAC then replace the auger motor.
- The part number for the auger motor is AP4337288
Gene.
You probably looking at the wrong part. As you can see this motor has only two terminals.
Gene.
I’m looking at the motor that turns the auger to dispense the ice and iit has 6 terminals.
96greatwhite,
Sorry - my mistake. Did you test the motor and power?
Gene.
Yes I had 120V at the two wires. There was also 7-9 V at these wires when the door plunger was not engaged. Is that normal? I removed the motor and there was a minor amt of icy frost under the plastic cover surrounding the motor as well as the plug at the back of the fridge. I melted it all using a hair dryer, put it all back together and now the motor / ice dispenser works…at least so far? Thanks for your help.
Our washer is leaking a small amount during the spin cyle and there is a large black residue spot under the middle of the washer. Can you suggest what is causing this and what part is needed?
Hi Judy
The leak is likely coming from the tub seal, and the large black spot is probably the grease being washed out of your transmission.
Given the age of your machine I recommend you replace it. If it is over 10 years old it has served you well and I am sure it would not be offended if it were retired.
Good luck, let us know what you decide to do.
I would remove the outer case of the washer and look where the leak is. Could be the pump or the tranny, or just coupler residue.
I have a GE side-by-side refigerator/freezer that is leaking water on floor under the freezer door. It looks like the water is coming from the ice maker which overflows to ice tray. How can I stop this?