I called customer sales/service to order a new door handle and said that I saw the thread below on your Repair Help area, but no answer to the customer’s question. I asked if your company would please give me instructions on how to use the $61 part I ordered. Will someone please contact me with instructions? I have read the post below but can’t seem to find a reply to it for me to follow. I was very up-front with Carey the Sales Rep that I am a housewife and will need help on how to install the door handle replacement part that I ordered today.
Repairing microwave door handle
Model Number: JVM1340BW002 Brand: GE Age: More than 10 years
I have a GE Spacemaker XL microwave oven whose door handle is broken. I have ordered a new handle and bracket from your company, but it is not at all clear to me how I can take apart the door and then install the new parts. Would you please send me instructions on how to do this.
I was able to replace the broken door handle in about 10 minutes. Here are the steps:
Open microwave door
in the upper right hand corner (nearest to door hinges), use a
flat blade screw driver and pry gently with a down and out motion. See
attached photo.
The inner plastic ring will begin to pop out, usally on the sides.
Gently pull the plastic ring out from the center on all sides - be careful
not to break the tabs.
Unscrew bottom left screw to release bottom of the door handle.
Unscrew top left screw to release top of door handle.
Screw in new door handle. NOTE - the bottom screw is a self
tapping screw that turns into the plastic door handle. The bottom
of the door handle is not pre drilled. Screw this in SLOWLY and do
not over tighten.
I have been sitting on the door handle repair for about two weeks because I could not figure out how to do the repair, and did not want to spend over $75 to have an in-home repair done. Your one photo made the repair perfectly clear…thank you for your generosity in posting it! Took minutes once I knew how!
[SIZE=4]I experienced the problem before and changed the thermostat. That was five weeks ago. Now today, the same problem occurred. The unit just stops cooling for some reason. If I tap on the panel where the temp knobs are the machine will start up. [/SIZE]
If we assume that the new thermostat is OK then it sounds like a defrost timer problem. As you can see in the tech sheet the compressor and fans get power through the timer contacts so perhaps they are dirty/pitted and not closing properly all the time.
When it happens again try just turning the timer cam with a screw driver if it fires up then I would replace the timer.
[SIZE="4"]Thank you for your instructions and photo. I was able to swap out the microwave handle in, literally, 4 minutes! Once again, thanks a million!![/SIZE]
jbriscoe11 said:
I was able to replace the broken door handle in about 10 minutes. Here are the steps:
Open microwave door
in the upper right hand corner (nearest to door hinges), use a
flat blade screw driver and pry gently with a down and out motion. See
attached photo.
The inner plastic ring will begin to pop out, usally on the sides.
Gently pull the plastic ring out from the center on all sides - be careful
not to break the tabs.
Unscrew bottom left screw to release bottom of the door handle.
Unscrew top left screw to release top of door handle.
Screw in new door handle. NOTE - the bottom screw is a self
tapping screw that turns into the plastic door handle. The bottom
of the door handle is not pre drilled. Screw this in SLOWLY and do
not over tighten.