We just hooked up the water to the ice maker about 2 weeks ago to our Samsung 20 Cu. ft. french door refridgerator with freezer on the bottom.
The problem we are having is that there seems to be too much water coming into the ice maker. We continually have about 1/2 inch of water in the bottom of the ice catcher, so all the ice cubes are freezing together. There is no frost - it is freezing and working well except this problem. I contacted Samsung and they had me push the reset button which we did. That did not help.
Any suggestions? Thanks