Washer Drum Hits Front of Cabinet

Washing machine drum hits front of the cabinet in spin cycles. I have tried leveling it but it doesn’t help. Maybe I just don’t have it leveled right because if you hold a corner while it is spinning it is able to stop the banging. Sounds like a loud clicking/banging noise. If I have to take it apart to repair, how do I take the front off or the cabinet apart? Thanks for replying!

This is a direct drive machine built by Whirlpool.

Use the video library

http://forum.appliancepartspros.com/washer-repair/296884-washer-repair-videos.html

to find a video on how to take off the cabinet. It is not difficult and you may be able to see the problem, like a broken spring.