Water & Ice Dispenser Dead?

Refrigerator & Freezer Repair
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1

Hi, my in door water & ice dispenser is dead. Ice maker still makes ice. Anyone have an idea of what it might be?

Thanks, Kevin

3

Hi Kevin,

Remove the dispenser front cover (the instructions are attached) and check the parts inside. Post the results.

Here are the breakdown diagram and http://www.appliancepartspros.com/partsearch/model.aspx?model_id=5137287&diagram_id=29342044

Gene.

4

I’m getting 120V at the control board.

5

Kevin,

What about all other dispenser parts?

Gene.

6

Everything else looks fine.

7

Looks like the solution is to replace the front cover assembly. If you need the correct part number, post the color of it.

Gene.

8

But how can you be sure if it is the front panel, or the circuit board behind the panel?

9

It comes together as assembly. Look at #23 at the diagram.

Gene.

10

You are wrong on this model—the front panel is separate from the circuit board.

11

You definitely can separate them but the question is: does Whirlpool sell them separate? If you look at the diagram and parts list, then you’ll see it.

Gene.