Whirlpool combination hood light microwave stopped working

My over the range combination hood and microwave stopped working. I was using it when it just stopped. Nothing works, fan, light, or microwave. I have power to the touchpand but no buttons work or display anything.
What do I do next? or what could be the problem? "Thanks in Advance"

Paul

did you ever get an answer on this? Mine did the exact same thing! I think it is something in the power supply, but not sure.

Mine just stopped yesterday. There is power in the outlet but nothing to the microwave -no fan or lights either - could be [SIZE=2]Thermostat / Thermal Fuse . I went to the Whirlpool site and there is a exploded parts diagram. I will try to get to the fuse and check to see if it is blown, then work from there. Mine was from 2001 and one involved in the recall -what about yours?[/SIZE]

— Begin quote from wpej55;84347

My over the range combination hood and microwave stopped working. I was using it when it just stopped. Nothing works, fan, light, or microwave. I have power to the touchpand but no buttons work or display anything.
What do I do next? or what could be the problem? "Thanks in Advance"

Paul

— End quote

Paul,

The problem can be a blown fuse (#28 on the [B]Tech sheet[/B]diagramdischarged or an open cavity thermostat (5 on the ). There also can be a shorted part (not necessary) which caused the fuse to blow. I would check the high voltage capacitor for continuity after it has been .

Here is the [URL="http://www.servicematters.com/docs/wiring/Tech%20Sheet%20-%204393920.pdf).

Here are the breakdown diagrams and http://www.appliancepartspros.com/partsearch/model.aspx?diagram_id=93879&&model_id=260444

Gene.

— Begin quote from rossdickey;93497

did you ever get an answer on this? Mine did the exact same thing! I think it is something in the power supply, but not sure.

— End quote

What is the complete model number of the microwave?

Gene.

— Begin quote from jizzi;116848

Mine just stopped yesterday. There is power in the outlet but nothing to the microwave -no fan or lights either - could be [SIZE=2]Thermostat / Thermal Fuse . I went to the Whirlpool site and there is a exploded parts diagram. I will try to get to the fuse and check to see if it is blown, then work from there. Mine was from 2001 and one involved in the recall -what about yours?[/SIZE]

— End quote

What is the complete model number of the microwave?

What is the result of a tests?

Gene.

I think the problem with mine was the $179 plus delivery control panel circuit board, so I just bought a brand new GE installed for $300 since no guarantees that would have fixed it. GE works great!!! good luck.

— Begin quote from jizzi;116848

Mine just stopped yesterday. There is power in the outlet but nothing to the microwave -no fan or lights either - could be [SIZE=2]Thermostat / Thermal Fuse . I went to the Whirlpool site and there is a exploded parts diagram. I will try to get to the fuse and check to see if it is blown, then work from there. Mine was from 2001 and one involved in the recall -what about yours?[/SIZE]

— End quote

This is an addendum - Model number is MH7140XFS-1
Could a bad ground wire from outside the house have caused this microwave to blow?
Just found out that when Verizon’s subcontractors did excavation to install FIOS service, they cut my ground wire. I have been having trouble since I changed to Verizon but could not get them top send a tech to check line trouble until yesterday. I was told that this kind of electrical problem could cause a house fire and possibly blow out TVs & computer too.

All electronics devises are sensitive to proper ground and polarity. Have you found what is wrong with the microwave?

gene.

There is power in the outlet but nothing to the microwave -no fan or lights. The ground wire to my house was cut by the cable compamy - just fixed yesterday. I have not checked the microwave but think it is the fuse. How would I check the high voltage capacitor for continuity after it has been [B]discharged[/B]?