whirlpool control panel

Need help my control panel on my whirlpool washer and dryer is malfunctioning. If I press the touch screen to turn on it doesn’t work right away I have to slid my finger to different areas on the control panel to get it to work this happens to both washer and dryer. Service man said its a lost cause shot!! Its only 2 years old I now there has to be a fix for this can you help: confused: