I just had a repair tech come by and check out our washing machine. He said the bearing is gone, needed replacement, but he said it wasn’t worth it as it was an all day repair, and I should just buy a new unit.
I’m finding it a bit hard to believe that taking off the back, replacing a bearing would be a $500+ repair, but I could be wrong.
I assume your machine sounds like a jet engine in high spin. It probably is a $500.00 repair from a Whirlpool tech. The problem is that the bearing is pressed into the rear tub assembly and is not a separately repairable part. The rear tub assembly is a $200.00 part and does take a while to install, although $500.00 in total is pretty steep.
Unfortunately this problem is the bane of front loaders, and can occur for a number of reasons one of which is not using the right detergent.