Whirlpool fridge runs but not cooling

Got home from work yesterday and all the ice had melted in my freezer and things weren’t that cool in the fridge.

Everything seems to be running, like the lights, fans, etc. It stays running now, but every 30-45 seconds I hear a click & hum, then it goes off.

What could this problem be? I’ve got my ideas of what it may be, as I’ve looked around online, but would like a direct answer for my problem.

Thanks!
jdkelley

Sounds like the start relay on your compressor. Remove the cover panel at the bottom rear of the frige and feel the compressor. Is it hot? cool?. Unplug it for about a minute. Plug it back in, and see if the compressor starts. If it doesn’t, the relay may be the culprit.

That’s what I was thinking. Can you point out the relay part on your parts page: http://www.appliancepartspros.com/partsearch/model.aspx?model_id=504430

or do you know the part number for my ed2phexmq00 model?

Thanks for the quick response!

I would like to know if this worked for you. I did the same thing earlier in the week on my Amana and it appears everything was good again. Then today the problem started again. The freezer not cooling was always intermittent for the last month or so and now seems that I didn’t fix it by replacing the relay. It still clicks and hums for 20 secs. Does this mean my comperssor is going out?

Here’s the part: [part]AP3885081[/part] It’s attatched directly to the compressor, under a plastic cover.

yep, that is the part I replaced.

I’ll probably try to find the part locally this weekend – or buy online if I can’t find one.

Luckily we’ve got a spare fridge in the garage that’s holding everything for now…

Will update with the results later! Thanks for that part #

If you get the relay, don’t forget to clean everything out under there when you have it apart, front and back. Mine was so full of dirt and dust I don’t think there was any air moving through there cooling my compressor which may have been the source of the problem.

Yes. Dirt and lint caked on the condenser coil will cause premature failure of the system; causing the compressor to work harder, and the condenser won’t be able to dissipate the heat as efficiently as designed.

Well I don’t know how JD came out on his issue but here is an update on mine. Got the new relay, cleaned out the bottom of the coils, compressor and every where else I could find dirt. I still here the compressor having problems starting once in a while (the clicking and humming noises). It still appears to be holding on and not completely thawing out but I am wondering if the compressor is failing

How old is your unit?

I am guessing 5-6 years. Is there any way to find out?

Mod# DRB2201CW ser# 10397956ac manuf. # PDR2201cw0

I’m having the same problem with my whirlpool #ET18GKXGW01, it about 7-8 yrs old. The freezer and frig are not cold and I hear a click and a hum for 20-30 seconds then it clicks off.

I replaced the Bi-metal defrost unit part#4387503 thinking that was the problem but I am still getting the click/hum on then off in 20 secs. How do you test the relay that you mention above to see if its the culprit or is the compressor bad or failing.

Mike

Usually, if you shake the relay, and it rattles, it should be replaced. Unplug the frige and pull the relay and overload off the compressor, exposing the three connector pins. Check for ohms from common (the vertex of the triangle) to each of the other two pins, and also between the other two. Then check to see if any, none, or all of the pins has continuity to ground, or the chassis. If you find any, or all, the compressor needs to be replaced.

Used a meter on the 3 pins on the compressor and got the following:

Top pin & right pin 4.1ohms
Top pin & left pin 10.4ohms
Left & right bottom pins 13.6ohms

There was no readings between the Ground and any of the three pins.

The relay has a slight rattle, the overload also rattles.

Mike

The ohm readings are very interesting with the differences. Isn’t this process only measureing the start and run windings of the motor? Is there a capacitor in the mix somewhere for starting the motor? I am going to measure mine when I get a chance and see what I get. I can tell by sound mine is having some difficulty starting all the time.

MWBAR said:
Used a meter on the 3 pins on the compressor and got the following:

Top pin & right pin 4.1ohms
Top pin & left pin 10.4ohms
Left & right bottom pins 13.6ohms

There was no readings between the Ground and any of the three pins.

The relay has a slight rattle, the overload also rattles.

Mike
Sounds like your compressor is good. I would replace the relay and overload.

Magician59,

Thanks for all of your help. Order the part online the local supplier wanted $35 more than "APP" and that’s with "APP" shipping cost.

I’ll let you how it works out when I get the part.

Thanks again,

Mwbar

The relay/overload came today, installed it and 5hrs later the freezer is cold as the Rockies!!!

Thanks again,

Well done! Saved yourself a bundle by doing it yourself. Give that man a Klondike.