The agitator on my whirlpool will work in the wash and rinse cycle but when it gets to spin it quits and won’t work even when I hand operate the dial, won’t empty the tub either. Thought I must add that when it gets to the spin cycle it just stops and there is no sound or movement at all coming from the washer. The tub is full of water and won’t empty as it’s not running through it’s cycle. Is there another way to empty it other than hand dipping it out or removing the hose and draining it? I don’t have a drain in the floor to catch the water. Any help would be greatly appreciated! Barb
PS: This washer came with our place when we bought it, we have never had a problem of any kind with it. So, that said, I know it is older than 12 years!