Drain Pump will not turn off

LG Dishwasher Model LDF6810BB

I’m having an issue where my dishwasher drain pump is continuously running. There is no water in the dishwasher so I believe it is draining but I woke up this morning to see that the dishwasher was still "running". It won’t stop until I turn off the breaker but when I turn the breaker back on it starts the drain pump again. What could be causing this?

Hi.

Constantly running drain pump indicates that there is water on the bottom under the cavity.
Dry it (use sponge, paper towel) and use it trying to find the leak.It may not happen again.

Here are the breakdown diagrams and Replacement parts for LG LDF6810BB Dishwasher | AppliancePartsPros.com

Simon.

— Begin quote from Simon / APP Team;773726

Hi.

Constantly running drain pump indicates that there is water on the bottom under the cavity.
Dry it (use sponge, paper towel) and use it trying to find the leak.It may not happen again.

Here are the breakdown diagrams and Replacement parts for LG LDF6810BB Dishwasher | AppliancePartsPros.com

Simon.

— End quote

Thanks, I’m not very technical. Where should I be looking as far as the "cavity"? Do I have to turn the machine over?

When you open the door and look inside - what you see is called "cavity".
The drain pump is under it. You can get to it from the sides or back to dry the water.
Unplug the unit before working.

Simon.

— Begin quote from Simon / APP Team;773735

When you open the door and look inside - what you see is called "cavity".
The drain pump is under it. You can get to it from the sides or back to dry the water.
Unplug the unit before working.

Simon.

— End quote

Simon, I appreciate your help with this. I thought the inside was referred to as the tub. There doesn’t appear to be any water inside at all (like around the spray arm). Perhaps I’m looking in the wrong place. Should I be looking on the inside of the door?

If you pull the dishwasher out and look from the side or the back you’ll understand what I’m talking about.

Did you open the diagrams?

Simon.

Simon, I took the dishwasher out, looked in the sides and the back and saw no water. I also tipped it on its side and water seemed to come out of the door area onto the floor. I let water come out and turned it back on and the issue persists where the drain pump keeps on.

Update:

I tipped it on it’s side again with the door slightly open and saw the water is actually coming out of the sump area in the middle of the tub and then coming out the side of the door. Could there be blockage?

I took off the spray arm and looked down inside. there seemed to be a little bit of water near the heating element (I presume it’s the heating element).

Hi.

Sorry for the delay. Based on the info we have the recommendation is to replace the float switch asm. Part#M090 on the diagram#2.( 4769DD2001A )

Simon.

Update:

I put the spray arm back on. I had tipped the dishwasher on both sides to see if I could see anything. A lot of water spilled out when it was on either side and the water came out of the filter assembly mesh area.
Also, I had the filter assembly mesh out and shook it and there was still water in there. I don’t know if that matters.
Anyway, I turned the power back on to the dishwasher and the drain pump stayed off. I ran a 15 minute rinse only cycle and it went through the process fine and drained properly. I’m not convinced it’s fixed, though.
I realize having the water pour out while on it’s side emptied it but where would the water be hanging up? While running the rinse cycle I kept an eye on the underneath of it and saw no leaks. Could there be a small clog in the drain hose that would cause this backup but still partially drain?

— Begin quote from Simon / APP Team;773793

Hi.

Sorry for the delay. Based on the info we have the recommendation is to replace the float switch asm. Part#M090 on the diagram#2.( 4769DD2001A )

Simon.

— End quote

Simon, no problem at all. I appreciate the help. Not sure if you saw my most recent update when replying but would you still suggest this course?

HI.

You probably still should replace the float switch asm. and also clean filters and drain nose.

Simon.

— Begin quote from Simon / APP Team;773796

HI.

You probably still should replace the float switch asm. and also clean filters and drain nose.

Simon.

— End quote

Thanks for your help. I’ll order those parts. In your opinion, at this point, I don’t need to replace the entire sump assembly? Money is tight.

Hi.

I don’t think you need to replace the sump.

Simon.