Duet softner & bleach not dispensing correctly

In the regular was cycle, the softner runs out with the detergent and the bleach is not coming out at all. I have checked for blocked holes in the top and clean out the tray.

Also, it doesn’t seem to be getting as much water as it should. The clothes get wet and flop around but I never see the clothes actually sitting in water even in the soak cycle.

Thanks,

Rene’:mad:

There are two basic Duet models, so can you post the model number for us so we can see which one you have.

Thanks