This Front Load Frigidaire’s Clothes Basket’s Drum, just floats around in Machine like a Spring or Bearing Broke, And it Washes but when in Spin’s Cycle sounds like it Hit the Washers Either the Outer Tub that holds water or could be hitting outside Cabinet in spin Cycle. What is Wrong 
Could it just be a Spring broke? When i take my hand and push on the Clothes Basket it Kinda Just Floats around inside washer I would really appreciate any help so i can get it working right again,I bought these as a Matching Set Washer and Dryer Dryers fine. its serial # is XC80892059 Its a Gallery or Galaxy ?