Freezer not cold enough. Refrigerator is operating normally. Both evaporator and condenser fans are running. How can I make thermostat go into defrost cycle?
Here are your parts
http://www.appliancepartspros.com/partsearch/modelsearch.aspx?model=GLRS267ZDQ3
Here is the tech sheet.
http://manuals.frigidaire.com/prodinfo_pdf/Anderson/240389618.pdf
Below is my standard blub on troubleshooting defrost problems.
First remove the evaporator cover in the freezer so you can see the coils.
If they are heavily iced/frosted over you have a defrost problem.
Do not let them de-ice.
If yes.
Manually force a defrost cycle, see the tech sheet. When the fans and compressor turn off, you are in defrost.
Now check the defrost heater to see if it is on.
Be careful you do not want to burn your fingers.
If the heater is on then the defrost board needs replacing.
If not on.
Unplug the unit.
Remove the wire for one side of the heating element from the wiring and measure it for continuity, usually around 20 ohms or so.
If the heater is OK
Remove one wire to the defrost thermostat and measure it, should be 0 ohms when frozen. Note that it opens just above freezing so must be frozen to check it. Also inspect it, if it is bulged at all replace it even if it measures OK.
If both the above are OK then odds are the defrost board is bad.