Original symptom - came home from out of town, my wife loaded the machine,pushed start and it would beep twice but not start. It worked fine the last time we used it several days ago.
While trying to figure out the problem I tried to go into service mode with the signal-delay-signal-delay sequence. Machine would beep twice but displays no "T01" and the door didn’t lock. Got out of service mode and when powered back up the display shows a decimal place in the cycle time. After further inspection, I found that the tip of the plunger for the door switch had broken off. I removed the door lock/switch assembly and fabricated a new tip. Put things back together, I can hear the switch now being actuated but I still have the decimal place in the cycle time display and the machine won’t run. Pushing start simply causes the "decimaled" cycle time to count down at a 60:1 ratio (i.e. if a cycle would normally take 58 minutes to run the counter counts down in 58 seconds and then the end-of-cycle beeper goes off but the machine never does anything. I’ve left it unplugged for various periods of time to see if that would reset things but no luck so far.
Any suggestions would be much appreciated. I’m not sure if I am stuck in some sort of diagnostic mode that I simply don’t know how to get out of or if there is some further problem beyond the broken (now repaired) door switch plunger. The coils for the door lock work properly when I directly energize them with 120 VAC. The filter for the pump is clear and the pump impeller is free to spin by hand (I have not pulled the pump).The machine worked fine prior to leaving for a few days and then didn’t work when we got back so I was guessing that the tip of the plunger broke off when she shut the door last night but I’m not sure why fixing that didn’t fix the overall problem
Gene said:
Try to reprogram the control board, following these instructions:
Enter the test mode and select "t01"
Rotate the cycle knob until the correct model number is displayed - "3" for model WBVH6240F
Press and hold the "Start" key for 3 seconds (or until a second beep is sounded)
Press the "Power" key to reset the control.
If it would not help then replace the control board. You have to program the new control board according to above instructions.
The part number for the control board is AP3995160
Gene.
Thank you Gene. One problem I have, however, is that I don’t seem to be able to enter the Test mode. When I push the prescribed "Loud-delay-loud-delay" button sequence I get two beeps but the display is blank. Am I doing something wrong or does that in and of itself mean that the control board is bad?
Press the "power" button to clear any current cycles (the display must be blank to proceed)
Unplug the washer for 30 seconds
Plug it back and within 30 seconds of reconnecting power press signal-delay start-signal delay start
The door should lock then will display "t01".
Most likely the problem is a bad control board because the washer does not go into the test mode. The decimal point is not listed anywhere as a fault code. Actually it is not listed at all. The part number for the control board I posted earlier.
I’ll try to invite abadfish66 to review this problem. He is the best GE expert on the forum.
Most likely the problem is a bad control board because the washer does not go into the test mode. The decimal point is not listed anywhere as a fault code. Actually it is not listed at all. The part number for the control board I posted earlier.
I’ll try to invite abadfish66 to review this problem. He is the best GE expert on the forum.
Gene.
— End quote
Thanks! Please let me know if I can provide any further information or perform any other tests that would provide useful information.
It sounds like the door lock mechanism is not working properly. I’ll do a little research and see what I come up with.
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Thanks. The lock/unlock solenoids works properly if you directly apply 120 VAC but it is definitely not getting that from the control board. I’ll look forward to hearing if you find anything further.
Thanks to all for the help. I ended up replacing the entire control board and that resolved the problems. I got it locally because I could get it today rather than ordering on-line and waiting for shipping. It cost more but it’s probably a wash when you count the marriage counseling charges that I would have incurred had I waited any longer…
Note quite sure if somehow the switch plunger breaking was related - seems unlikely - but in the end I guess it doesn’t matter. In the FWIW category, the plunger was relatively easy to repair which saved having to pay for a door lock/switch assembly in addition to the control board.
Thanks to all for the help. I ended up replacing the entire control board and that resolved the problems. I got it locally because I could get it today rather than ordering on-line and waiting for shipping. It cost more but it’s probably a wash when you count the marriage counseling charges that I would have incurred had I waited any longer…:rolleyes:
Note quite sure if somehow the switch plunger breaking was related - seems unlikely - but in the end I guess it doesn’t matter. In the FWIW category, the plunger was relatively easy to repair which saved having to pay for a door lock/switch assembly in addition to the control board.
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I think I screwed up the control panel. I was in test mode, and I pulled the plug. Did not know this was a bad thing until I read some post trying to figure out the problem. Will try a new panel.