I have a GE Front Load Washer, Model WBVH6240. It recently stopped spinning. I removed the front service panel and drained the tub using the drain plug. The filter was not clogged, however, I removed the pump to verify that nothing was stopping the impellar from rotating. I also put external power while it was out of the washing machine to see that it works. The pump works fine.
Then, I went through the test list in "Service Mode". When I initiated "T10" tumble test it did NOT tumble, but displayed no error. However, when I ran "T11" spin test it immediately returned a current error of 0 RPM.
In the "FOR SERVICE TECHNICIAN ONLY" guide that is on the washer’s top lid does not have this code listed in the troubleshooting chart, on what may be causing this error or a solution on how to fix it.
Any help in determining how to fix this washer would be greatly appreciated.
Yes - I had 3:
E70: so I removed the control panel and wiped clean all the buttons
E30: I cleaned the filter trap, I removed the pump, disassembled it, I only checked to see if it worked with external power (my volt meter is on the fritz) which it did, so I re-assembled and reinstalled.
E31: I didn’t really do anything for this, since it was a timeout error. or it was associated with the stuff in the filter trap.
I cleared the codes. Then, ran the tests. No new codes were generated.
How do you enter test/service mode? I tried press Signal-Delay-Signal-Delay per service instruction but it doesn’t seem to work. All I got is the beeping sound.
Thanks for the quick reply, Gene. My problem is about the same as the original poster had. The washer doesn’t seem to spin. I went down the route of cleaning the filter and pump as well. The model number is WHDVH626. Although I don’t see it on the machine, I found this particular model is circled out in the manual.
In order to enter the test/service mode you have to press the power button to clear any current cycles first, then unplug the washer for at least 30 seconds. Reconnect power and within 30 seconds of reconnecting power press signal, delay start, signal and delay start buttons. The door will lock, then will display "t01".
Gene said:
In order to enter the test/service mode you have to press the power button to clear any current cycles first, then unplug the washer for at least 30 seconds. Reconnect power and within 30 seconds of reconnecting power press signal, delay start, signal and delay start buttons. The door will lock, then will display "t01".
Gene.
Thanks. I was able to enter the test mode and went through different tests. Here are the results,
t02: initially returned error codes 31, 70 and maybe others I don’t recall since I’ve reset them. Now, "t02" doesn’t show any error (E00) any more. t04: normal t05: normal t10: does not tumble t11: does not spin, display "0" t12: normal t14: does not spin
I also tried to reprogram to different model ids (1-3) in "t01" with no success.
I was trying to test the inverter with your instructions. But I couldn’t figure out where the "AC input harness" is. It’s not one of the connectors in the junction box with blue and red wires, right? Is it one on the motor from behind the inverter? I need to disconnect the connector to test the voltage right?
I guess if you can expand the instructions a bit I might be able to follow them.
Hi Gene
I am having the same issue as the other 2 people. After I enter the service mode by unplugging hand pressing delay signal and I have the t01 displayed, what do i do next? My model # is WBVH6240. Thank you!
There are plugs coming into the inverter from the control board. This is the inverter input harness. Disconnect the plug with the blue and red wires and measure the voltage between them. You can see them on the inverter picture.
Gene.
— End quote
Hi Gene,
Thanks for the clarification. There is no voltage measured from these two wires. Actually here is the detailed sequence for my experiment,
unplug the washer disconnect the plug with blue and red wires attach voltage meter to these two wires plugin the washer enter test mode display "Door locked" meter -> 120V after 1 click sound meter -> 0V after 1 click sound meter -> 120V after 1 click sound meter -> 0V after 1 click sound display t01
About 2-3 seconds between each step.
I then tried to go to t10, t11, t14, but it wont do the test (start button does not respond) and the meter stays at 0V reading.
I did the moter resistance test. The ohm readings are about right.
So far, does that sound like the control board problem to you? I haven’t done the sensor resistance test yet as I don’t know how to expose the control circuit board.