GE Profile button help!

Hello All,

We started experiencing problems with our dishwasher yesterday. Couple of the buttons on the unit stopped functioning/lighting up when pressed. The unit apears to still run but some features cannot be turned on.

The following are the buttons that do not come on when pressed:

-RINSE ONLY
-HEATED DRY / LOCK

Please let me know if this is repairable. Thanks!

-Mike

Can anyone help? Do I need a new module or something?

Yes it will be repairable.

Problem is I cannot find any tech info on this unit.
GE likes to keep everything a secret.
With luck someone else will jump in with some tech info.

On most keypads a number of keys use one common line but I cannot confirm that this is the case with these two keys.
The usual way to trouble shoot is to check the keypad switches with a meter and if it checks out the control board is the most likely problem.

You could try the following.
Connector Cleaning / Checking
Unplug the unit
Open it up
Remove the ribbon cable from the keypad to the control board at the control board.
Clean the edge connector.
If it is the type where there is not a connector just the insulation is removed, it can be cleaned with a pencil eraser. Do not use an ink eraser as it is too abrasive.
Check the tracks in the ribbon cable for hairline cracks. A magnifying glass helps here.
Would not hurt to clean the connector on the board. Use electronics contact cleaner or isopropyl alcohol and a tooth brush. Be gentle and do not reconnect till all the solvent evaporates.
Reconnect everything and give it a try.

Thanks for your reply. I will check the following things you have listed and post back the results.