I have a Kitchen Aid DW model # KUDI24SEAL5 that we purchased in Dec '98 when we remodeled our kitchen. It has worked great all these years! In the past month I have noticed that the dishes are not cleaning properly and they have a heavy film on them, esp. on our flatware.
It is causing a chalking on the plastic cups and dishes too. I feel like it is ruining my dishes, esp. my new flatware.
I thought it was out of jet dry, bought some more and added it to the automatic dispenser, it seems that it is still full and not releasing it in the cycles. We have a stainless steel insides and they too are all stained with this chalky deposit.
Please help! Is this something we will be able to repair ourselves?
You can measure the water hardness by using a special, inexpensive, test strip which you can buy in any drug store.
In order to choose the right soap, you have to know how hard the water is. The wrong soap, in most cases, would not give you trouble right away, but it will cause minerals to accumulate in the dishwasher.
Any kind of jet dry is only a DRY AID and nothing else. It does not clean a dishwasher.
It is very hard to remotely diagnose most problems and you are our eyes and hands. Which is why the correct information and accurate answers on our questions provided by you is very important.
yep. vinegar is the way to go. worked for me in Phoenix, az. very hard water here. I ran about 4 cups as part of each load for about a week. cleaned out the whole problem. dishes never better. I run one cup every other load now. perfect. powder soap works better than gel in hard water too.