I have a Jenn-Air ww27430 Double wall oven that is having some issues. About a week ago the display dimmed to a point where it was impossible to see the read out on the LED display, but the oven worked and was functioning. Last night I took it apart thinking there might be a bulb that I could replace. Seeing that there was no servicable parts, I put it back together. All I did was to disconnect the control board from the door and then reconnect it. The connections only go on one way. When I reconnected the electric connection, an alarm goes off on the control panel itself and will not shut off. The oven no longer works and the only switch that seems to work on a temporary basis is the cancel and oven light. I left the electric connection off overnight and now asking for your advise.
OK, I just fixed my aunts two jenn air ovens that had dim (so dim you can’t see at all) displays. Instead of paying 250 bucks for a new clock control mechanism, replace one part that you can purchase at your local radio shack for $1.49. From the moment my screwdriver touched the oven to the moment I finished putting the last screw back in after the fix…less than 10 minutes. I replaced the C3 capacitor (which is 68 microFarads at 35Volts) with a radio chack 100microFarads (uF) 35V cap costing 1.49 bucks. What was quoted as costin 275 for parts and 160 for labor for each of two ovens was fixed for 3.00 dollars and all of 15 minutes of my time and labor. Knowledge required:
Turn off your oven power at your circut breaker.
Be able to remove 4 screws to pull off the panal with the buttons and display.
Be able to remove a ribbon cable (ie, having at least 3 fingers on each of two hands left)
De-Solder the C3 capacitor and resolder the new radio shack 100uF 35V capacitor.
Reassemble and then bask in the glory of saving over 400 bucks in repair costs for a part that cost a buck fifty!
Get pissed off as all hell that some official repair man was going to rip you off for something you can do yourself.
Do not trust any appliance man who says "it’s gotta be a bad display", that’s gonna need replacing. It’s not the display as a whole, it’s a single capacitor that fails due to a defect in the door hinge, which lets hot humid air out the top of the oven door, eventually (after 5+years) shorting a capacitor which costs all of a dollar fifty to replace. I believe it to be capitalism at it’s finest. Poor engineering or worse yet, designed defects to add money to jenn airs repairs department.
If you can’t solder a capacitor, find a friend who can and bake them some cookies, a cake, or just buy them a 6 pack for saving you a big repair bill.
This fix works for any jenn air oven that has a bad display, but otherwise is in working order.
Cheers from your local Aerospace Engineer, Daniel.
Hi Daniel, I read your tip on fixing the Jenn Aire wall oven. I am experiencing a problem with my oven and would love to fix it myself if possible. I followed your steps 1 and 2. However, once I took a look, not being an Aerospace Engineer, I have no idea how to identify the C3 capacitor. Also, since my problem may involve a different component than yours (mine is not working at all and beeping constantly unless I switch off at the circuit breaker - similar to what has been described by several others), how did you determine which part was defective? Any hints you could provide to get me started would be greatly appreciated?
Hi Daniel, Thanks for the quick response. I forgot to mention that the oven flashes an "F3" code. It just doesn’t work at all and none of the controls are responsive. Also, I only use the oven a few times per year and interestingly, I had not used it for several weeks when this happened.
If you see "F3" on the display, clearly the display is working and the fix I posted won’t do the trick. My suggestion is to look on this forum and all over the web for the diagnostics codes and what they mean. There may be a quick and easy fix out there for you, and then again, there may not be one. I am by no means an appliance repair man so I can’t help out other than looking up the F3 code online and doing some research.
I can attest from the fix I was able to provide for my aunts tow ovens that the knolwedge is out there and if you’re willing to put in a few hours, you’ll likely figure out what’s wrong and know what it’ll take to fix it. Then you can determine if you want to attempt the fix yourself, or hire someone to fix it for you. I can tell you that the Jenn Air ovens were poorly engineered. The oven door has no latch to hold it shut tightly to prevent escaping hot humid air. Also, the electronics board has nothing sealing it to separate it from the gases that do escape from the top of the oven door. These hot humid gases will infiltrate the electronics board and slowly destroy components that are vulnerable to humidity and high heat. This may be Jenn Airs way of "designed obselecence" to keep customers commming back for repairs. Companies these days just don’t want to make products that truly last a lifetime. It’s bad buisness to make a product that lasts forever. I hope you’re able to find a fix to your problem. As I mentioned, the knowledge is out there for those of us who have the determination to learn how to "do it yourself". Good Luck. — Begin quote from Leanna;312441
Hi Daniel, Thanks for the quick response. I forgot to mention that the oven flashes an "F3" code. It just doesn’t work at all and none of the controls are responsive. Also, I only use the oven a few times per year and interestingly, I had not used it for several weeks when this happened.
Thanks, Daniel. I’ll continue looking. What I found so far is just replacing the whole control board, but I couldn’t get a clear picture of whether this recommendation actually worked. Good thing I don’t use the oven much. That will give me more time to investigate. Thanks again, Leanna:)
Leanna said:
Thanks, Daniel. I’ll continue looking. What I found so far is just replacing the whole control board, but I couldn’t get a clear picture of whether this recommendation actually worked. Good thing I don’t use the oven much. That will give me more time to investigate. Thanks again, Leanna:)
Leanna,
Do not rush with the parts yet.
The "F3" error code means open or shorted oven temperature sensor.
In order to provide most accurate advice we need the complete model number of the oven.
Hi Gene,
Thank you for your reply. I don’t have that information with me right now. I will need to check tonight when I get home and will post an update then.
Hi Gene,
My oven displaying the F3 error code is a white Jenn Aire double wall oven manufactured in 1994. The model number is WW2780W and the serial number is 12462508KF. Any help you could provide would be appreciated. Thank you, Leanna
You have to check the oven temperature sensor (13 on the diagram) for the oven which gives you this error code by measuring its resistance. It suppose to be about 1100 Ohms at the room temperature.
Probably you have to remove the oven from the cabinet because it has to measured at the sensor plug on the back of the oven as well as at the control board plug.
If the sensor checks OK, replace the control board.
Thanks, Gene. I think I may be in over my head and should probably hire someone to do the repair, but this knowledge will be a great help to make sure they don’t try to sell me something I don’t need. I have a handyman, so I will ask him if he would be comfortable trying this repair based on your information. Otherwise, I will have to call Jenn Aire repair.
Hi, thanks so much for this advice. it saved me several hundred dollars. However, i have a jenn-air W2750W wall oven, and there is no C3 capacitor. However, there is a C1, C5, and C9 capacitor, and i removed and checked them all. The C5 capacitor was dead, and so i replace this, and Viola! the clock display was back to normal. So if anyone has similar troubles, make sure to check all the capacitors. You might need someone with a soldering iron and a little electronic experience, but it’ll save several hundred dollars.
After reading this thread, Took Danials advise and replaced the Cap. from radio shack for a few dollers and all works well. I figure I saved $200 - $400.
Thanks Danial
Birdbox, the display was out on our Jenn-aire wall oven. We were told we needed to replace the control panel which would have been $165.00 including shipping for the part only.
My husband followed your instructions, went to Radio Shack and spent $1.50, came home and quickly repaired our oven!!
Thanks Daniel.
I wasn’t too sure about pulling apart my oven just to fix the display. But bolstered with confidence from your post I went for it. Opened it up and confirmed I had the C3 cap. Then headed to radio shack. Unfortunately I had to buy a 6 pack for $6.95 instead of just 1.
Got it home, swapped out the cap, soldered it in, reassembled and flipped on the breaker! Bingo! We are back in business.
A few years back, my display went dark. I replaced the entire display unit. A year or two later it happened again. We’re thinking of redoing the kitchen, so we have lived with the display dull. I was bored last week and did a search and found this solution. I bought the capacitor for $1.49 at Radio Shack, had it soldered in (paying attention to poles) and it is working like new. Thanks for offering this solution. You saved me a few hundred dollars.
