Kenmore side-by-side too cold in fresh food side.

Refrigerator & Freezer Repair
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1

Hi Everyone,

Our Kenmore side-by-side (106.55382400) is too cold in the fresh food area. The digital controls suggest a setting of 4 (Goes 1-7 with 1 being lowest) for both the freezer and fresh food sections. With the fresh food section set to 1 we’re still seeing about 30-32* (F) on the top shelf, and anything you put into the lowest drawer freezes.

I’ve cleaned the front of the condensor that you can actually reach. There doesn’t appear to be any adjustable louvers in the top or middle of the center wall. I don’t notice it running any longer than usual, but to be honest I’m not in the kitchen enough each day to really be able to say what would be unusual.

I’ve seen other threads suggest the cold control may have failed, but wanted to see if there are any other possible suggestions. Ironically the owners manual has troubleshooting steps for everything except "Refrigerator is too cold". :slight_smile: I have no problem with tearing this thing apart to replace whatever is necessary.

Thank you greatly in advance.

3

You will need to go to the Sears site, Searspartsdirect, to get the parts breakdown info. In the fridg liner picture look at the diffuser part #15 Check to see if the damper door is jammed open in this. If ok, check the fridg section thermistor, item12, part # 2188819

4

Replace your thermistors… both fridge & freezer side.

5

You can check the thermistor resistance, probably around 5Kohm at room temperature.

6

Thermistors are listed as 2,700 ohms at 77 degrees F.

7

I found that the Power + Filter Reset for 3 seconds also works on this model to get into diagnostics mode. Interestingly both thermistors say they pass, and the diffusor door test does cycle the baffle open and shut properly during its test.

I’ll still replace the thermistors and see what happens.