Hi, I hope someone can help point me in the right direction. I have a Kitchen Aid dishwasher that is not washing items in the top rack satisfactorily. We have figured out that it seems like the very top spinner is not spinning. It spins free by hand. I took the water feed tube and assembly out to make sure it isn’t clogged. The lower spinner and the spinner on the bottom of the top rack both get enough pressure to spin, I don’t know how aggressively, I just know they are moving. I’m thinking the pump is too weak to pump enough water up to the top spinner to make it work. Any confirmations or other ideas? Thanks in advance for you time.
Hi, I hope someone can help point me in the right direction. I have a Kitchen Aid dishwasher that is not washing items in the top rack satisfactorily. We have figured out that it seems like the very top spinner is not spinning. It spins free by hand. I took the water feed tube and assembly out to make sure it isn’t clogged. The lower spinner and the spinner on the bottom of the top rack both get enough pressure to spin, I don’t know how aggressively, I just know they are moving. I’m thinking the pump is too weak to pump enough water up to the top spinner to make it work. Any confirmations or other ideas? Thanks in advance for you time.
Stan
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I have the same problem. I discovered that the upper spinner was all eaten out like an old water pipe. I replaced the upper spinner with the new one piece design and it still isn’t getting the glasses clean. The new spinner mounts at an angle and I don’t remember if the original did or not. How can you tell if the upper spinner is turning or not with the door closed? BTW my model number is a KUDI24SEBL1
I have the same problem. I discovered that the upper spinner was all eaten out like an old water pipe. I replaced the upper spinner with the new one piece design and it still isn’t getting the glasses clean. The new spinner mounts at an angle and I don’t remember if the original did or not. How can you tell if the upper spinner is turning or not with the door closed? BTW my model number is a KUDI24SEBL1
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What is the part number of the upper spinner you installed?
What is the part number of the upper spinner you installed? I purchased the new spinner locally so I don’t have the part number, but it looks just like your AP3115182 and AP3044177.
Alright, Gene, you are the man. Thank you VERY much. Went home at lunchtime, pulled the lower grate apart, cleaned out the chopper inlet and she’s working GREAT. Thank you, thank you, thank you. Saved me 160 bucks and a load of time…kudos
I can definitely see a white build up on the inside of the dishwasher. It isn’t a calcium or lime scale, because I can easily wipe it off with my finger (leaving a white powder on my finger).
I scrubbed the inside with soap, and then have run a couple of cups of Citric acid through the washer and just tried a cup of vinegar on rinse only. Still leaves the white film on the inside of the washer each time. Tried using less soap, still no luck.
The pump filter appears in good shape, and clean.
The supply tube appears to mate correctly with the feed tube when the upper rack is all the way in.
I have the exact same problem, but I lack the owner’s manual, so I don’t know how to remove the sprayer arms and other parts to inspect them for problems. Can anyone tell me how to get the manual? I would be very grateful.
I have the exact same problem, but I lack the owner’s manual, so I don’t know how to remove the sprayer arms and other parts to inspect them for problems. Can anyone tell me how to get the manual? I would be very grateful.
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What exactly is wrong with your dishwasher?
What is the complete model number of the dishwasher?
I have found part of the problem. My local repair man suggested that I run 1/2 cup CLR through a complete cycle and then 2 more cycles of plain water. This was repeated one more time. The glasses still came out with a film on the next normal wash.
Today, I took a couple of glasses that I hand washed the film off, and decided to run a cycle with only 1 tsp of soap, and check after the wash and again during my rinse. My wash water was soapy, but the rinse water was also full of soap suds. The washer pumps the soapy water out after the wash, but when it fills back up for the rinse, it still has soap in it. I have run the "rinse only" multiple times, but every time it fills, it is soapy. Where is all the soap coming from? I am using Cascade liquid, and I only put in about 1 tsp for this test.
After the pump-out, the standing water is gone, but I can’t tell if the strainer is completely empty because of a few standing soap bubbles, but the pump runs for quite a while, and ends up making "sucking" noise when it is done so I am sure it has pumped everything out.
I have found part of the problem. My local repair man suggested that I run 1/2 cup CLR through a complete cycle and then 2 more cycles of plain water. This was repeated one more time. The glasses still came out with a film on the next normal wash.
Today, I took a couple of glasses that I hand washed the film off, and decided to run a cycle with only 1 tsp of soap, and check after the wash and again during my rinse. My wash water was soapy, but the rinse water was also full of soap suds. The washer pumps the soapy water out after the wash, but when it fills back up for the rinse, it still has soap in it. I have run the "rinse only" multiple times, but every time it fills, it is soapy. Where is all the soap coming from? I am using Cascade liquid, and I only put in about 1 tsp for this test.
After the pump-out, the standing water is gone, but I can’t tell if the strainer is completely empty because of a few standing soap bubbles, but the pump runs for quite a while, and ends up making "sucking" noise when it is done so I am sure it has pumped everything out.
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Did you do the cleaning as I recommended in the previous reply? Such small amount of CLR would not do anything good.
Have you checked the water hardness? Detergent has to be chosen based on this test results.
Have you tried to switch the detergent? Liquid Cascade is a troublemaker.
I have a kitchenaid KUDP01FLSS0 that is not cleaning the top rack. I popped open the door and the middle spray arm is anemic, if it even turns at all. You can hear water dribbling inside instead of blasting as it used to be. I have had a repair man out twice. The first time, he chastised me for not cleaning my dishes and showed me gunk on the screen with the cutter. It worked a bit better, and then a week later, same problem. He came back out and the screen had all sorts of gunk - soft stuff, not like seeds or toothpicks. He cleaned it again and a week later, same think. Now, for 8 years, we had NO issues. Now, it clogs 3 times in 3 weeks and we are more conscience of rinsing first? Something else must be wrong. It is like there is not enough flow to wash out the screen during the cycle. Certainly, there is not enough recirc pressure.
Could this be a problem with the impeller? Pump motor? Why would the screen gum up 3 times in 3 weeks when it never happened before in 8 years? Any advice appreciated.
Does the chopper wear out? After daily cycles over 8 years? Does it get dull? Or the screen?
I bet there is something wrong with the impeller, because even after he cleaned the screen, the action still sounded weak. And if just a little food bit of particles are enough to reduce the flow to the point where the upper arm doesn’t rotate, three times in three weeks, then there has to be something else going on. At least that is what I think. Not an appliance expert, but I am a mechanical engineer. I just don’t know what could have changed so suddenly to make the machine almost useless.
Our water is not hard. I have used gallons of white vinigar with no results. I tried a "homemade" detergent based on washing soda, walmart detergent and citric acid with no results.
How much CLR should I use, and how many times?
The last time I ran two cans of "Dishwasher Magic" through and afterwards got ONE load of dishes clean and now am getting the soap scum back.
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Did you measure the water hardness? It’s pretty simple to do with a special test strips sold in any drug store. You can choose the right detergent only if you know exactly how hard is the water in your house.
The way how you used white vinegar is very important in order to get good results. I never used CLR and not sure if it works, but I used white vinegar many times and I have a lot of appreciated customers who did it to with very good rate of success.
Looks like the chopper does not work at all. Why? It has to be diagnosed by checking the chopper and the impeller. It’s not possible to do it remotely.
I took everything apart and saw the screen and chopper. The chopper blades spin freely, too easily it seems. Should there be some resistance to spinning? Should they spin at all? This may indicate there is not a mechanical connection to the pump motor. Then again, this could be completely normal. I think the real solution is to just replace the entire sump assembly. Seems like that would take care of a number of possible problems with the chopper, or he impeller, or the motor itself, etc.
I took everything apart and saw the screen and chopper. The chopper blades spin freely, too easily it seems. Should there be some resistance to spinning? Should they spin at all? This may indicate there is not a mechanical connection to the pump motor. Then again, this could be completely normal. I think the real solution is to just replace the entire sump assembly. Seems like that would take care of a number of possible problems with the chopper, or he impeller, or the motor itself, etc.
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Probably you are right and it’s worth twelve bucks difference in prices.