I have a Maytag model MDB9600AWQ and it is still working, however, about 6 months ago the front display that shows time remaining and the top control panel that you select the cycle and options went out. It was tempermental at first, it would work sometimes then it would stop. Finally it just went out completely. The start/cancel button still works, so I can at least use the machine. I always used normal cycle, so I’m guessing it works only in that mode. Any suggestions?
The touch panel will need to be replaced and is available at the link below. It is accessed for replacement by removing the screws from around the inner door and separating the panels. It simply unplugs and plugs in to the main control, making replacement pretty easy.
http://www.appliancepartspros.com/whirlpool-panel-con-6-917721-ap4365207.html
Before replacing the panel you may want to try the following.
Connector Cleaning / Checking
Unplug the unit
Open it up
Remove the ribbon cable from the keypad to the control board at the control board.
Clean the edge connector. Use electronics contact cleaner or isopropyl alcohol.
If it is the type where there is not a connector just the insulation is removed, it can be cleaned with a pencil eraser. Do not use an ink eraser as it is too abrasive.
Check the tracks in the ribbon cable for hairline cracks. A magnifying glass helps here.
Would not hurt to clean the connector on the board. Use electronics contact cleaner or isopropyl alcohol and a tooth brush. Be gentle and do not reconnect till all the solvent evaporates.
Reconnect everything and give it a try.