ok, so my washer died. push start button, starts to fill, 3 seconds later, shuts off. repair says new control panel. my question—also says i need a new sub switch to work with new control panel, do i? also, is this the correct diagnosis? i have read that a new motor is needed when changing the panel. of course i was not notified of the recall which has long passed. any help appreciated.
The first thing I would do is perform troubleshooting as recommended in the Maytag Technical Bulletin. Post the results.
Gene.
gene, thanks for responding. there is no visual damage to the control board & no loose connections found. seems according to the manual, any failure results in control board replacement anyway. my added concern is whether just the board is in need of replacement or are there additional items. thanks in advance if there is anything you can add to my problem.
I did not find any special instructions regarding any additional parts involved in the control board replacement. I do not know which part your tech called "sub switch". If he did diagnosed some other parts wrong then you have to ask him.
In order to provide the right part number for the control board I need the serial number of the washer.
Gene.
hi again gene. well since my last post, i installed a new control board. now the washer fills but the motor will not engage. so, i’m left with the obvious question…new motor? the serial # is 25136853YH. thanks again for your insight. i would find appliance repair fascinating if it were not so, so frustrating.
my friend the washer now has been diagnosed with a bad motor control board with an estimated replacement cost of over $300. unless i can locate one from a used machine, i think this may be the end of the saga. if anyone has this machine, please contact me before tossing it. dmichaelcaffrey@yahoo.com
after changing the control board, determined there was yet another problem. turned out, there was also a bad motor control board. was ready to give up on the whole fiasco, when in one last shot, i stopped at a large used appliance center here in pgh, pa. they do not sell any neptunes but rather ship them all to mexico (apparently where they are rebuilt). they, in a very great gesture, let me remove one of the boards. came right home & installed it &…lo & behold–it works, for now at least. i’ve read (now) about all the various problems with neptunes including the issues with the door wax motors. odds of going very long w/o another problem i realize is very slim. with over $200 invested not including time, i will not spend another second in repair attempts when that day inevitably comes. thanks to all who read or helped in my effort…this forum is incredible & i will be grateful to it & those participating.
We’re glad you were able to fix it.
Gene.
my washer turns off 2 seconds after i start it the r11 looks burt is this the problem
This is a duplicated post.
Answered here: http://forum.appliancepartspros.com/washer-repair/17301-washer-wont-fill.html
Gene.
The door is not closing properly. The lights remain on after the door is shut. When trying to cook, the electric panel reads "door" and the top oven does not heat. I recently had the electrical panel replaced. I can’t find anything on their website under troubleshooting for this. Any ideas?