microwave doesn't work

No weather or power problems. I can program the keypad. Key pad and timers do what there supposed to. The problem is nothing kicks on to cook the food. There is no loud noise when I hit the start button. the time counts down and beeps at the end, but nothing happens as far as cooking. there is an inital clicking sound immediately after I push the start button. The turn table does not turn either.

Thank you,

Ray

Ray,

Did the cooling fan and the inner light work?

Here are the breakdown diagrams and http://www.appliancepartspros.com/partsearch/model.aspx?model_id=5223281

Gene.

Neither worked.

— Begin quote from Gene;313812

Ray,

Did the cooling fan and the inner light work?

Here are the breakdown diagrams and Replacement parts for General Electric JE2160BF03 Counter top microwave | AppliancePartsPros.com

Gene.

— End quote

Neither works.

— Begin quote from Gene;313812

Ray,

Did the cooling fan and the inner light work?

Here are the breakdown diagrams and Replacement parts for General Electric JE2160BF03 Counter top microwave | AppliancePartsPros.com

Gene.

— End quote

Neither works

You may want to start the troubleshooting from the secondary interlock switch (the upper door switch). The easiest way to access the door switches is to remove the microwave outer case.

Gene.

Are you suggesting that I should replace the secondary interlock switch because the information I have supplied says that switch is most likely the problem or is there a way I can test this switch?

Ray

Are you suggesting I replace the secondary switch, because the information I supplied implies that switch is most likely the problem or should I test the switch? How?

Ray

This is very common issue but if you have an ohmmeter it is definitely better to check it first.

Gene.

Which switch should I order?

Ray

— Begin quote from Gene;314830

Every time when you do the continuity test, the wires should be disconnected. The microwave MUST be unplugged.

I would just replace the switches. Especially because the substituted switch is absolutely inexpensive. This switch has three terminals compare to the OEM switch which has just two. You have to carefully break off the terminal marked NC.

Gene.

— End quote

Which switch should I buy?

Ray

Ray,

As I posted earlier the substituted switch AP3186054

Gene.

I replaced the switch. The symptoms are the same. Nothing works. What next?
Ray

— Begin quote from Gene;315751

Ray,

As I posted earlier the substituted switch [part]AP3186054[/part]

Gene.

— End quote

If you have the schematic for the microwave, can you post it here?

Gene.

See if this attachment helps.

Ray

— Begin quote from raylamm05;318423

I replaced the switch. The symptoms are the same. Nothing works. What next?
Ray

— End quote

According to the diagram, the secondary interlock switch in this model is the bottom switch. So if you replaced only the upper switch, replace the bottom switch too.

Gene.

I replaced the bottom switch only.

Ray

— Begin quote from Gene;320055

According to the diagram, the secondary interlock switch in this model is the bottom switch. So if you replaced only the upper switch, replace the bottom switch too.

Gene.

— End quote

Ray,

Looks like the problem is a bad power relay on the control board.

Gene.

Is this recommended part a substitute part or an OEM?

Ray

— Begin quote from Gene;320496

Ray,

Looks like the problem is a bad power relay on the control board.

  • The control board [part]AP3205428[/part]

Gene.

— End quote

This is an OEM part. There are no substitutes for such parts.

Gene.