I have a front load Frigidaire washing machine and it recently stopped working. We believed there was a short in the control board and we ordered it from you and replaced it yesterday, however the washer is still not working. The washer comes on for a few seconds and runs the water, then it stops, leaving all the lights on and indicating that the washing machine is still on yet it does nothing, it will not drain it will not continue to run. I am unsure as to what part I am needing to replace.
I have attempted to go through the manual and tried to do the diagnostic test on the machine however when I hit cancel and then push the options and cancel button at the same time nothing happens, no lights come on and no tests are able to be ran.
I am unsure what to do at this point. Please help.