My Maytag, Neptune stack able washer is not fully spinning out. The pump seems to be working slowly but there is still a puddle of water and the clothes are very wet barely wrung out. I have cleaned the pump and can’t seem to figure out what else to do any help would be greatly appreciated.
Yes , I checked and light is coming on and staying on . Also checked circuit board and it looks good.I read that the water level sensor might be the problem, if so how would I check that? Or what else could it possibly be?
NeptuneHelp, if I ever see you I owe you a cold beer and a big wet kiss.
My Neptune, MAH5500AWW, would not spin up reliably. Sometimes it would, sometimes it wouldn’t. From what people said about the wax solenoid, I discounted it since my door lock light came on and my door would lock.
I thought it would be a motor or control board or a drainage issue. Since it was mildewed badly I tore it COMPLETELY apart to test and clean everything. I tested the motor, control board, the two water pump motors, checked the belt, checked for the R11 resister problem. I found nothing. I pulled the tub, all the hoses and power washed and bleached the lot. Got a new return hose too. Reassembled and NO CHANGE.
Your description of the microswitches caused me to go back and test them. Apparently, the wax solenoid can have an intermittent failure state. It can work well enough to lock the door but not activate the micro switch. I threw a thin piece of cardboard in there temporarily and she’s working perfectly. A new wax solenoid/motor is on its way.
In conclusion, having a door-lock light and a locked door is INCONCLUSIVE when troubleshooting a slow-spin situation. You MUST test to see if that micro switch is being activated.
Thanks again.
-Mike