Hi everyone,
I need help with our RF367LXMQ Whirlpool oven. We used the self-clean oven for the first time the other day, and now we have no oven heat. The top ring stove works as it should including the control panel. The oven after self cleaning went into ‘COOL’ mode and the door has unlocked.
When I press the oven buttons on the control panel, I do hear a little buzz coming from the panel that I didn’t hear before (if that helps). I also took the rear panel of the chassis and I observe the back of the control panel has some black charring around the center part - see reference image I uploaded . I’m not sure if that happened just recently.
Which part do you think I need? The thermal fuse (#EAP340347) or maybe the actual new control panel (#AP3851122). Or of-course, I may totally be wrong. Any of your wise help would be most appreciated.
Thank you,
Philip
— Begin quote from philiphotog;404811
Hi everyone,
I need help with our RF367LXMQ Whirlpool oven. We used the self-clean oven for the first time the other day, and now we have no oven heat. The top ring stove works as it should including the control panel. The oven after self cleaning went into ‘COOL’ mode and the door has unlocked.
When I press the oven buttons on the control panel, I do hear a little buzz coming from the panel that I didn’t hear before (if that helps). I also took the rear panel of the chassis and I observe the back of the control panel has some black charring around the center part - see reference image I uploaded . I’m not sure if that happened just recently.
Which part do you think I need? The thermal fuse (#EAP340347) or maybe the actual new control panel (#AP3851122). Or of-course, I may totally be wrong. Any of your wise help would be most appreciated.
Thank you,
Philip
— End quote
Phillip,
Under the circumstances, I would repalce both the control/erc, and the thermal fuse, and check the wires and terminals that attach to the element(s), the elements and thermal fuse, they may have shorted out,causing the ERC damage .
[part]AP2989423[/part]
[part]AP3851122[/part]
Good Luck,
